Your Business Phone Answered

Never worry about missing an important call again. Our friendly phone answering service supports your business by taking calls when your team is busy, away from the phone or unable to answer.

We can speak to your customers, take messages, answer common questions and book appointments for you. Think of us as an extra pair of hands for your business, helping your team stay on top of calls and making sure your customers always receive a helpful, professional response.

You can focus on running your business, knowing your calls are being looked after.

Think of it as someone answering the business phone when your own team can't get to it.

1. Customer calls your normal business number
   You can keep your existing number.
2. The receptionist answers the call
   It speaks naturally with the customer and can answer questions about your business, opening hours, services, prices, etc.
3. It works out what the customer wants
   For example:"I'd like to make an appointment."
   "How much does this service cost?"
   "Are you open Saturday?"
   "Can someone call me back?"
   "I'd like to speak to someone."
   
4. It can actually do things
   This is where it becomes more than just an answering machine. It can take messages, collect information, transfer calls to a member of your team and, when connected to a calendar, book an appointment while still on the phone with the customer.
5. Your team still gets involved when needed
   You can set it up so that certain calls are transferred to a real person. So it can act as a first point of contact and support for your existing staff, rather than replacing them.
6. You receive a summary afterwards
   It can send an email summary of the conversation, so your team knows who called, what they wanted and what needs following up.

An example

Imagine you run a plumbing company.

A customer calls at 7:30pm:

"Hi, I've got a leak and need someone tomorrow."

The receptionist could establish what they need, collect their details, answer basic questions, arrange an appointment if your calendar is connected, or pass the call to someone if it's urgent.

Your team then receives the information rather than simply discovering "we missed a call."

Please call +442046 520310 to test it.

Not sure what to ask?

Try one of these when you call:

• What does DP Tech Solutions do?
• I need a new website. Can you help?
• Can you help me get more customers from Google?
• How could you help my business save time?
• What is Microsoft Power Apps?
• I'm interested in your services but I'm not sure what I need.
• I'd like someone to call me back.
• What can you do for my business?

Or just have a normal conversation — that's the point!

A quick note about the demo

This is a demonstration of how the Virtual Receptionist works, so a couple of features aren't enabled here.

• Your existing business number can be used — you don't have to give customers a new or random number.
• Appointment booking isn't set up for this demo, but it can be included when your Virtual Receptionist is set up for your business.

Give it a call and see what it can do!

+442046 520310